Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

When you use Yayalist, you may provide us with:

• Account Information: Name, email address, phone number, username, password, and profile picture
• Profile Information: Bio, location, preferences, and communication settings
• Listing Information: Titles, descriptions, prices, images, categories, and location data for items or services you list
• Transaction Information: Purchase history, payment information, shipping addresses, and communication with other users
• Identity Verification: Government-issued ID, proof of address, or other documents when required
• Communications: Messages to customer support, feedback, surveys, and user-to-user communications

1.2 Information Collected Automatically

When you access our Service, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers, browser type and version
• Log Data: IP address, access times, pages viewed, links clicked, and the page you visited before/after
• Location Data: General location based on IP address, and precise location if you grant permission
• Usage Data: Features used, searches performed, listings viewed, and interaction patterns
• Cookie Data: Information collected through cookies, pixels, and similar technologies (see Cookie Policy)

1.3 Information from Third Parties

We may receive information from:

• Social Media: If you link or login through social media accounts (Facebook, Google, Apple)
• Payment Processors: Transaction confirmation, payment method details
• Identity Verification Services: Background check results, identity verification outcomes
• Analytics Providers: Aggregated usage data and demographic information
• Public Sources: Publicly available information from government databases or public records

2. How We Use Your Information

We use your information for the following purposes:

2.1 Providing and Improving Services

• Create and manage your account
• Process and facilitate transactions
• Display your listings to potential buyers
• Enable communication between users
• Provide customer support
• Personalize your experience and recommendations
• Improve and develop new features
• Analyze usage patterns and trends

2.2 Safety and Security

• Verify user identity and prevent fraud
• Detect and investigate suspicious activity
• Enforce our Terms of Service and policies
• Protect the safety of our users and third parties
• Comply with legal obligations

2.3 Communications

• Send service-related notices and updates
• Respond to your inquiries and requests
• Send promotional communications (with your consent)
• Notify you about changes to our services or policies

2.4 Legal Purposes

• Comply with applicable laws and regulations
• Respond to legal requests and prevent harm
• Protect our rights and interests
• Enforce our agreements

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Other Users

• Your public profile information (username, profile picture, bio)
• Listing information you choose to publish
• Communications between buyers and sellers
• Reviews and ratings you provide or receive

3.2 With Service Providers

We share information with trusted third parties who assist us in:

• Payment processing and fraud prevention
• Cloud hosting and data storage
• Analytics and performance monitoring
• Customer support and communication services
• Identity verification and background checks
• Marketing and advertising services

3.3 For Legal Reasons

We may disclose information when we believe it is necessary to:

• Comply with applicable law, regulation, or legal process
• Respond to valid legal requests from public authorities
• Protect the safety of any person or the public
• Detect, prevent, or address fraud or security issues
• Protect our rights and property

3.4 Business Transfers

If Yayalist is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

3.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Your Privacy Rights and Choices

4.1 Account Information

You can access, update, or delete your account information at any time through your account settings. Some information may be retained for legal or legitimate business purposes.

4.2 Communication Preferences

You can opt out of promotional communications by:

• Clicking the "unsubscribe" link in our emails
• Adjusting your notification settings in your account
• Contacting us at privacy@yayalist.com

4.3 Location Data

You can control location sharing through your device settings. Note that some features may be limited without location data.

4.4 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent tool. See our Cookie Policy for details.

4.5 Data Portability

You can request a copy of your personal data in a portable format by contacting us.

4.6 Account Deletion

You can request deletion of your account and personal data. We will process your request in accordance with applicable law, though some data may be retained for legal or legitimate business purposes.

5. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

5.1 Right to Know

You can request that we disclose what personal information we collect, use, disclose, and sell about you.

5.2 Right to Delete

You can request deletion of personal information we collected from you, subject to certain exceptions.

5.3 Right to Opt-Out

You can opt out of the "sale" of your personal information. We do not sell personal information in the traditional sense, but some data sharing for advertising purposes may qualify as a "sale" under CCPA.

5.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

To exercise your California privacy rights, contact us at privacy@yayalist.com.

6. International Data Transfers (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland:

6.1 Legal Basis for Processing

We process your data based on:

• Contract Performance: To provide you with our services
• Legitimate Interests: For security, fraud prevention, and service improvement
• Legal Obligations: To comply with applicable laws
• Consent: For marketing communications and certain data processing

6.2 Your GDPR Rights

You have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

6.3 Data Transfers

Your data may be transferred to and stored in the United States or other countries. We use appropriate safeguards such as Standard Contractual Clauses for international data transfers.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure access controls and authentication
• Regular security assessments and audits
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Prevent fraud and abuse

When we no longer need your personal information, we will securely delete or anonymize it. Retention periods vary based on the type of data and purpose of processing.

9. Children's Privacy

Yayalist is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you believe we have collected information from a child under 18, please contact us immediately at privacy@yayalist.com.

10. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.

We are not responsible for the privacy practices or content of third-party services.

11. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, we do not respond to DNT signals. However, you can manage tracking preferences through our cookie consent tool and browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our Service with a new "Last Updated" date
• Sending you an email notification (for significant changes)
• Displaying a prominent notice on our Service

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: